We accomplish this by implementing a combination of strategies to enhance our operation:

First, by selecting manufacturer partners who are also committed to providing service and quality within their organization and following through all the way to job completion and complete client satisfaction. We work closely with our manufacturer representatives who are among the finest in the industry and share our dedication to serving our clients. This includes coordinating logistics and procedures to make sure that each project moves forward in a timely manner and implementing quality control checks throughout the entire process, including ordering, shipping, receiving, and installation. We employ the appropriate follow-up procedures and timetables for punchlist items to ensure final project completion. One Source is proud to be partnered with some of the best manufacturers in the business: Kimball Office, Fluid Concepts, InnerSpace Industries, Girsberger, & Interstuhl. Each of our furniture lines brings to our portfolio something special and different. Each has been carefully selected to provide a complete offering to our clients for every aspect of their business.

Second, we have an in-house design and project management team that follows through with each project from start to finish. We can provide any level of support that our clients request. Our designers provide computerized drawings, material/design boards, fabric & finish consultation, and project binders. We have developed our own proprietary job tracking software with built-in time deadlines to make sure that each task moves along systematically towards project completion.

Third, our Westwood Showroom provides a resource center for our clients to explore our furniture lines and learn about the various features of each product. We have on display furniture samples that represent each of our major lines so that our clients can actually sit, touch, and feel the product. We work with our manufacturer partners in constantly rotating the furniture within the Showroom so that our displays are always different, while creating a dynamic and exciting environment for our clients. We specialize in ergonomic height-adjustable furniture and our ergonomic chair display features the latest technology in seating design from Girsberger of Switzerland and Interstuhl of Germany, two of the most respected names in the world.

Finally, through our sister company, Creative Project Managers, we have our own installation crew. Our company’s roots go back 15 years to our start as a moving and installation company. We have grown throughout the years without any advertising, only through building our reputation for service and word of mouth recommendations from our clients. Our installers are our own employees and are trained in the proper handling and installation of our furniture lines. Our installation crew shows up in complete uniform, with a professional and “can-do” attitude, making sure that each project is completed on time. We have our own warehouse centrally located within the greater Los Angeles area and we own our own trucks and trailers. For larger projects, we utilize the services of the most reputable installation companies in the business, that specialize in the handling and installation of our main furniture lines. In teaming with our manufacturer partners, we are in complete control of the entire job process from start to finish, capitalizing on our group efficiency and maximizing our combined efforts.

One Source Facilities Group is happy to be of service to our many loyal clients throughout the years, many of who have been using our services since our start as an installation crew. We consider each client “a client for life” and work diligently to earn and keep their business. Highlights of our client base include the University of California, the California State University System, and various local colleges and universities; major hospitals in the greater Los Angeles area including Santa Monica Hospital, Cedars-Sinai Medical Center, and Huntington Hospital; various municipalities including the Cities of Oxnard, Los Angeles, and Beverly Hills; Los Angeles area Architectural and Design firms, as well as privately owned small & medium sized businesses.

In addition, we are pleased to be awarded Strategic Sourcing Contracts through the University of California, Los Angeles for special furniture programs and installation projects, as well as contracts that extend our services to all of the UC Campuses throughout the State. Having serviced UCLA for the past 15 years, we are responsible for managing projects on an ongoing basis, running several trucks and crews each day. During the summer break, we are responsible for the reconfigure of over 1200 dormitory rooms within one week for the summer camp programs. We manage and organize the project throughout 15 buildings, running a crew of over 100 people and utilizing over 20 of our company owned trailers. At the end of the summer camp season, we reconfigure everything back in time for the start of the academic year.

Thanks to our clients, we have evolved over the years from a small office relocation and installation business to a full-service design & office furniture company. We encourage new customers to visit our Showroom at any time, to talk to any of our clients, and to tour any of our projects. We look forward to continuing our service to our existing clients and developing new relationships along the way.